Hosted PBX
Hosted PBX
Need help choosing a plan ?
Thousands of companies all over the globe are transitioning to cloud-hosted PBX phone systems. Expectel is a leading hosted PBX provider, efficiently unifying all of the ways in which your employees communicate and collaborate into a single easy-to-manage system. With our hosted PBX you can connect your entire global workforce including remote workers, outside sales reps, and work-from-home employees.
Additionally, because cloud-hosted PBX is easily scalable, Expectel can design a phone system that grows right along with your business. With a pay-per-seat pricing plan, your costs are always predictable – even as employees work from their homes, hotel rooms, or cell phones.
Is yours an always-on business? The cloud empowers you to enjoy HD voice quality at all times without ever succumbing to negative weather conditions or static interference. This makes your voice communications essentially disaster-proof, always offering the highest levels of communication quality.
A cloud-hosted PBX system also significantly reduces your business’s operational and overhead costs. Small to medium-sized businesses are awarded a sophisticated phone system just like those of larger international companies, but without the substantial financial investment in hardwired phone equipment. We’ll design a system that allows you to transfer calls, place customers on hold with background music, and direct calls to different departments or to an automated attendant.
Plans & Pricing
Plans & Price
Need help choosing a plan ?
Select the plan
that is right for you
Select the plan
that is right for you
1 (800) 799-0600
- Cloud PBX
- Free Number Porting
- Advanced Call Management
- Unlimited Calling
- Free Local Number
- Free Toll Free Number
- Voicemail to Email
- Unlimited Virtual Faxing
- Shared Call Appearance
- HD Music on Hold
- Voicemail-to-Text
- Professionally Recorded Greeting
- Conference Bridge
- Expectel Mobile App
- Team Presence
- Call Recording
- Silent Call Barging
- Attendant Console
- Expectel Toolbar
Benefits
Benefits
Need help choosing a plan ?
Initial Cost Savings
Hosted PBX requires no large upfront investment.
Local Presence
Use virtual phone numbers associated with your local address.
Long-Term Savings
Paying by the seat means enormous ongoing savings as you only pay for what you need.
Endless Scalability
Expectel hosted PBX offers you unlimited lines and extensions that can grow along with your business.
Effortless Setup
We have you up and running far quicker than with a traditional phone system.
User-Friendliness
Monitor, manage, and apply changes to your virtual system at any time with our intuitive web interface.
Locational Flexibility
Employees can work from anywhere, including other offices, cities, and even overseas.
Key Features
Key Features
Need help choosing a plan ?
Work from Anywhere
- Integrates with desk phones, laptops, and smartphones
- Email and voicemail included
- Connect with multiple physical office locations
- Follow-me and Find-me features included
Productivity
- enerate detailed reports
- Monitor active calls and usage in real-time
- Automatically record calls
- Track employee performance
- Transfer calls to virtual extensions around the world
Operational Costs
- No technician required to manage virtual system
- Little to no hardware required
- Long distance services included
- Numerous extra call features included without extra price
Company Credibility
- Direct calls to customized automated attendant
- Get local phone numbers for any city around the globe
- Place customers on hold with background music
- Direct incoming calls to various departments
- Virtual fax services available
- Conduct instant phone and video conferencing
- Toll-free services available
FAQ
FAQ
Need help choosing a plan ?
What is VOIP?
VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. Nextiva converts your phone calls into data that zips through your high-speed Internet.
What are the bandwidth requirements for Expectel?
80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call. To check your connection speed please visit the following website: VoIP Speed Test.
Can Expectel be used with a dial-up modem?
No. In order to take advantage of Expectel's service, you need a high-speed internet connection, such as DSL or Cable.
Can I pick my own phone number?
Yes. During the sign up process, we give you the option of selecting your telephone number. However, depending on the circumstances, there may be limited availability of certain area codes and telephone numbers.
What is E-911?
LE-911 is an enhanced 911 service provided by Expectel and required for all customers. When you call 911, all of your information is given to the nearest Public Safety Answering Point (PSAP). Enhanced-911 is ideal because all of your information (including your Expectel service address) is sent.
Can I use my current phone and existing phone numbers with Expectel?
In most cases, yes. Please contact a Expectel VoIP account executive to confirm.
Do I need special equipment to use Expectel's VoIP phone service?
As with any VoIP service, you need VoIP phones or a VoIP adapter. If you wish to use your existing on-premise PBX with Expectel, please consider our SIP Trunking service.
Are there any setup fees?
There are no setup fees or hidden charges with Expectel.
How long is the contract for service with expectel?
You are not required to sign a contract with Expectel; our standard service is month-to-month. If you would prefer to have your service based on a contract, we are able to develop and negotiate one based on your business needs.
Can I create my own personal greetings and hold music?
Yes, you can record your own personal greeting or special marketing or holiday message. You can upload hold music as .wav files.
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